It is my most sincere hope that you would not have cause to complain about my practice. I am a member of the BACP (British Association of Counselling and Psychotherapy), and so it is important to let you know that, should you have a complaint that you feel cannot be resolved between us, you have the right to complain.

You can contact COSCA at:

https://www.cosca.org.uk/guidance-policies/complaints/making-complaint

You can contact the BACP at:
www.bacp.co.uk/about-us/protecting-the-public/professional-conduct